Flight deck

The pass guarantee

Fail your first FAA Part 107 knowledge test after you do the work, and we refund what you paid us.

The guarantee

Pass guarantee eligibility

Nothing below is marked complete until you sign in. Course progress and practice-exam scores come from your account.

○Every lesson in Modules 1–11 marked complete in your account.
○80% or higher on two different full practice exams (A, B, or C), both before the FAA test date.
○Schedule the FAA test within 7 days of completion, or the earliest PSI slot within 50 miles.
○Take the test within 60 days of completion, on your first attempt.
○Within 30 days of the test, upload your PSI scheduling confirmation and failing Airman Knowledge Test Report (PDF, JPG, or PNG; up to 10 MB each), or provide HTTPS links if you cannot upload.

Guarantee terms

If you fail the FAA Part 107 (UAG) knowledge test on your first attempt, we refund 100% of the amount you actually paid us for that purchase — founding price, standard price, a discounted price, or the per-seat amount for a team seat.
Complete every lesson in Modules 1–11 (marked complete in your account). Orientation and the final review checkpoints are not part of this requirement.
Score 80% or higher on 2 different full practice exams, chosen from Practice Exams A, B, and C, and submit each before your FAA test date. Repeated attempts of the same exam do not qualify.
Schedule the FAA test within 7 days of completing the course. If no slot is open in that window, book the earliest available slot at a PSI center within 50 miles and keep proof of that search.
Take the test within 60 days of completing the course.
Within 30 days of your test date, sign in and open Pass guarantee (/app/guarantee). Upload your PSI scheduling confirmation and Airman Knowledge Test Report showing the failing score as PDF, JPG, or PNG files (up to 10 MB each). If upload is unavailable, submit HTTPS links to the documents instead.
We review claims within 5 business days. An approved refund goes back to the original payment method within 10 business days, and your course access stays active.
One refund per purchase. A denied claim can be resubmitted with corrected proof. The guarantee is not available if that purchase was already refunded or charged back. For a team seat, the refund is paid to the purchasing organization.